Alden recrafting by mail: factory vs independent
You can send worn Alden shoes or boots back to Alden for a factory rebuild, or to an independent cobbler. This page puts Alden's own Restoration Service next to independent shops that publish Alden prices, so you can compare price, materials and wait time. Everything below comes from each company's own site, read on 2026-10-23. Anything we could not verify says not confirmed.
Side by side
| Option | Type | Published price | What you get | Turnaround |
|---|---|---|---|---|
| Alden Restoration Service, Middleborough, MA | Factory | $219 (US), prepaid mailer provided | Rebuild with original materials on the original last, hand refinish, cedar trees and cloth bags | not confirmed |
| Aram The Cobbler, Springfield, VA (mail only) | Independent | Alden outsoles $230; Commando $295; All Weather Walkers $270; heels only $75. Round-trip shipping $32 on orders over $100 | Your pick of Alden-style outsole or heel | Conflict: no less than 6 weeks (homepage) vs 4 to 6 weeks (FAQ) |
| Wyatt & Dad, Winston-Salem, NC | Independent | Alden Indy package $300 to $360 by midsole | New welts, Neo Cork soles, Thomas heels, midsole and edging choice | not confirmed |
| B. Nelson Shoes, New York, NY | Independent (Alden not named) | $135 standard resole, $165 complete package, shipping included | Leather soles and heels on the correct size last, new cork, cedar trees | Contacts you if over 2 weeks |
| LaRossa Shoe Repair, South Weymouth, MA | Independent (Alden not named) | Quote only | not confirmed | not confirmed |
Alden's own Restoration Service
Alden Restoration Service
Mail-in confirmedFactory programMiddleborough, MA · Phone: 508-947-3926 (Alden Shoe Company)
- Alden calls its factory recraft the Restoration Service. Shoes are rebuilt at the Alden Shoe factory in Middleborough, Massachusetts (1 Taunton Street, Middleborough, MA 02346).
- What it includes, per Alden: an expert rebuild with all necessary repairs, using original materials handworked on the original lasts. Shoes are refinished by hand and come back with Alden cedar shoe trees and cloth bags.
- Price: $219 for US customers, listed by The Alden Shop of San Francisco (which calls itself the official company retailer for the Alden Shoe Company) and by Alden of Washington DC. The manufacturer page itself does not show a price.
- How to send: request a Restoration Service Kit. The San Francisco shop asks for your name, email, phone and street address and says it will provide a prepaid mailer. The manufacturer page tells US customers to email online@aldenshoe.com; international customers use international@aldenshoe.com.
- Turnaround, when you pay, and which soles you can choose: not published on any of these pages (not confirmed). Forum posts describe waits of several months, but we could not load them to check, so we do not list a number.
Independent shops with published Alden work
Aram The Cobbler (Ah One Shoes)
Mail-in confirmedIndependentSpringfield, VA · Phone: 240-483-2629
Alden work: Its price list has a dedicated Alden section, marked "For Alden shoes only" on some items: Alden flex welt full soles and heels, lightweight rubber outsoles, red or black dress rubber outsoles, casual lug, Goodyear wedge, Neo-Cork work boot outsoles, Cape Cod repair and G.M. oak bark leather soles with Alden heels are $230 each. Alden Commando full replacement or conversion is $295. Alden All Weather Walkers are $270. Alden heels only are $75 (combination, starburst, Commando, foot balance, casual lug or All Weather Walker). All Weather Walker leather tips only $70; shank removal $45.
Wyatt & Dad Cobbler Company
Mail-in confirmedIndependentWinston-Salem, NC · Phone: 336-413-2661
Alden work: Sells "The Alden Indy" recraft package: new leather welts, Neo Cork soles, your choice of midsole, custom leather Thomas heel bases with Thomas shaped rubber toplifts, and your choice of edging. Price by midsole: no midsole $300, rubber $330, leather $340, thick leather $360. A stitchdown construction costs extra.
Mail-in dress shoe shops where Alden is not confirmed
B. Nelson Shoes, New York, NY
Mail-in confirmedAlden not named on its siteMail-in dress shoe specialist. Its high-grade shoe page lists a standard resole at $135 and a complete resole and accessory package at $165 (Super Prime leather soles and heels, fitted on the correct size last, cork stripped and reapplied, cedar trees and flannel bags), both including shipping. Vibram dress sole package $130 and heavy lug $140, both including shipping. It sends a free postage-paid shipping package on request and says it will contact you if your repair will take more than 2 weeks to return. Its own pages do not mention Alden; Alden work is mentioned only on Styleforum (not confirmed). Its site says it moved to 668 Lexington Ave, but the order form PDF still shows 140 East 55th St, and the form adds a 3.95% credit card surcharge.
LaRossa Shoe Repair, South Weymouth, MA
Mail-in confirmedAlden not named on its siteMail order service for men's shoes "from all of your favorite brands", including dress shoes, casual loafers and work boots. Its own pages do not mention Alden, and Alden parts work is mentioned only by Stitchdown (not confirmed). No prices or turnaround published for this kind of work. Contact info@larossashoerepair.com or 781-335-9631 for a quote.
Factory or independent?
- Only Alden says it uses original materials on the original lasts. Independent shops use their own lasts and soles; whether they match Alden's lasts is not confirmed.
- Alden's $219 includes the mailer. At Aram, a $230 Alden outsole plus $32 round-trip shipping comes to $262. Wyatt & Dad's price does not include shipping (not confirmed).
- Independents publish more sole choices (Commando, Neo-Cork, crepe-style, Dainite). Alden does not publish which soles its Restoration Service offers.
Not confirmed
- Alden Restoration Service turnaround, when you pay, and sole choices.
- Turnaround at Wyatt & Dad and LaRossa, and which of Aram's two published turnarounds applies.
- Whether B. Nelson and LaRossa take Alden work. Neither names Alden on its own site.
- Which address B. Nelson wants mail sent to (668 Lexington Ave on its site, 140 East 55th St on its order form).
Know another mail-in shop that publishes Alden recraft prices, or see something out of date? Send a correction.